FAQ

Your orders are processed within 24–48 hours after your purchase.

1–3 business days processing time, 6–12 business days delivery.

You can easily track your package using the link below:

ROPASY Track Order

Items must be returned within 15 days of receipt. Returned products must be unworn, unwashed, and have all original tags attached.

Sale items and purchases made with store credit or gift cards are not eligible for return.

To start the return process, please contact our customer service team.

Once we confirm that your item meets our return conditions, you can send it back to us by following the instructions provided by our team.